RPJili Privacy Policy – How We Protect Your Data in PH

1. Introduction
2. Data We Collect
3. How We Use Your Data
4. Legal Basis
5. Data Sharing
6. Cookies

7. Data Security
8. Data Retention
9. Your Rights
10. Minors
11. Policy Updates
12. Contact Us

This Privacy Policy applies to all users of rpjili.best, including registered players and visitors. RPJili acts as the data controller for all personal information collected through this platform. If you have any questions after reading this policy, contact us at support@rpjili.best.

1. Introduction

RPJili is an online casino and sportsbook platform serving players in the Philippines. We understand that when you register and play on rpjili.best, you are trusting us with personal information about yourself. That trust is something we take seriously, and we want to be completely straightforward about how we handle it.

This Privacy Policy is written in plain language so that Filipino players can understand it without needing a law degree. It tells you what data we collect, why we collect it, who we share it with, how long we keep it, and what rights you have over your own information under Philippine law — specifically the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account or continuing to use rpjili.best, you acknowledge that you have read this Privacy Policy and understand how your data is processed. This policy is read alongside the RPJili Terms and Conditions, which are incorporated by reference.

2. Data We Collect

RPJili collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information we receive from third parties such as payment processors and identity verification services.

Information You Provide

Full legal name, date of birth, and nationality
Philippine mobile number and email address
Home address (required for KYC verification)
Government-issued ID details (e.g. Philippine passport, driver's licence, SSS/GSIS ID, or PhilSys national ID)
Selfie or photograph submitted for identity verification
Financial information: GCash number, Maya account, or bank account details linked to your RPJili wallet
Communications you send to RPJili customer support

Information Collected Automatically

IP address and approximate geographic location
Device type, operating system, and browser version
Session data including login times, pages visited, and time spent on each section
Game activity data: games played, bets placed, wagers, outcomes, and transaction history
Cookie and tracking data (see Section 6 for full details)

Information from Third Parties

Identity verification results from our KYC service provider
Transaction confirmation data from payment processors including GCash, Maya, and participating banks
Fraud screening signals from anti-fraud systems

RPJili does not store full card numbers or complete GCash PINs. Payment credentials are handled directly by the respective payment providers using their own secure systems. RPJili only receives transaction confirmation references.

3. How RPJili Uses Your Data

RPJili processes your personal data only for legitimate, clearly defined purposes. Here is a breakdown of the main ways we use the data we collect:

Purpose	Details
Account Management	Creating and maintaining your RPJili player account, processing logins, and managing account settings.
Identity Verification	Verifying your age (must be 21+) and identity to comply with Philippine gaming regulations and prevent fraud.
Payment Processing	Processing GCash, Maya, and bank deposits and withdrawals, and maintaining your RPJili wallet transaction history.
Game and Betting Services	Delivering casino games, slots, and sports betting services; settling bets; and maintaining your game history.
Customer Support	Responding to your support queries and resolving disputes related to your account or transactions.
Security and Fraud Prevention	Detecting and preventing unauthorised access, cheating, money laundering, and other prohibited activities.
Regulatory Compliance	Meeting obligations under Philippine gaming licence conditions, anti-money laundering laws, and data privacy regulations.
Responsible Gaming	Monitoring gaming patterns to identify potential problem gambling and enforcing self-exclusion or cooling-off requests.
Platform Improvement	Analysing aggregated, anonymised usage data to improve the RPJili platform experience for all Filipino players.

RPJili does not use your personal data for profiling activities that produce legal or similarly significant effects without your explicit consent. We do not sell your personal data to third-party advertisers.

How RPJili Protects Your Privacy

Six core commitments we make to every Filipino player on the platform.

End-to-End Encryption

All data transmitted between your device and rpjili.best is protected using TLS encryption. Your login credentials, personal details, and payment information travel through secure channels at all times.

No Data Selling

RPJili does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used only to operate and improve the RPJili platform and to meet our legal obligations.

Strict Access Controls

Access to player data within RPJili is restricted to staff who require it to perform their role. Access is logged, monitored, and subject to regular audit. No employee can access your data without a legitimate business reason.

Philippine Law Compliance

RPJili processes your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission. Your rights under Philippine law are fully respected.

Clear Retention Limits

RPJili keeps your data only for as long as it is necessary. Account data is retained while your account is active and for a period after closure as required by law. Data no longer needed is securely deleted or anonymised.

Your Rights, Supported

RPJili provides a straightforward process for exercising your data privacy rights — including the right to access, correct, or request deletion of your personal information. Contact support@rpjili.best to submit any data rights request.

4. Legal Basis for Processing

RPJili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

Contractual necessity: Processing required to fulfil the contract between you and RPJili — including running your account, processing deposits and withdrawals, and settling bets.
Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering laws, tax obligations, and directions from regulatory authorities.
Legitimate interests: Processing carried out for RPJili's legitimate business interests including security monitoring, fraud prevention, platform improvement, and responsible gaming oversight — provided these interests are not overridden by your rights and interests.
Consent: For any processing not covered by the above — such as optional marketing communications — RPJili will seek your explicit consent and you may withdraw it at any time by contacting support@rpjili.best.

5. Data Sharing and Third Parties

RPJili does not sell your personal data. We do share data with carefully selected third parties where necessary to operate the platform and meet our legal obligations. All third parties who receive RPJili player data are bound by data processing agreements that require them to handle your information in accordance with applicable privacy law.

Categories of third parties RPJili may share data with include:

Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay-connected banks, and Philippine card networks — solely to process your deposit and withdrawal transactions.
Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age before your first withdrawal.
Game providers: JILI Games and other game studios whose titles appear on the RPJili platform — limited game session data is shared to facilitate gameplay and RNG integrity verification.
Anti-fraud and security services: Systems used to detect unusual account activity, collusion, and money laundering patterns.
Cloud infrastructure providers: Hosting and data storage providers who process data on RPJili's behalf under strict contractual controls.
Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, and other government bodies — only where we are legally required to disclose information.

Some RPJili service providers may be located outside the Philippines. Where this occurs, RPJili ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to what Philippine law requires, as mandated by the Data Privacy Act and NPC regulations on cross-border data transfers.

6. Cookies and Tracking

RPJili uses cookies and similar technologies on rpjili.best to make the platform work properly, remember your preferences, keep your session active, and understand how players use the site so we can improve it.

The types of cookies RPJili uses:

Essential cookies: Required for the platform to function. These cannot be disabled without breaking core features like login and the bet slip. No consent is required for these.
Performance cookies: Collect anonymised data about how pages are used — page load times, error logs, and navigation patterns. This helps RPJili identify and fix technical issues.
Functional cookies: Remember your preferences such as your chosen odds format, language setting, and game lobby filters, so you do not have to reset them each visit.
Analytics cookies: Help RPJili understand which games and betting markets are most popular, allowing us to improve the platform for Filipino players overall.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the RPJili platform. RPJili does not use cookies to serve third-party advertising.

Submit a Data Request

To exercise any of your data rights, email RPJili at support@rpjili.best with the subject line "Data Privacy Request" and include your registered account email. RPJili will respond within 15 business days as required by the NPC.

7. Data Security

RPJili implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction. These measures include:

TLS/SSL encryption for all data in transit between your device and our servers
Encryption of sensitive data fields at rest in our databases
Strict role-based access controls limiting which staff can access player data
Comprehensive audit logging of all access to personally identifiable information
Regular security assessments and penetration testing of the RPJili platform
Multi-factor authentication requirements for administrative access to systems containing player data
Incident response procedures for detecting and responding to data breaches

In the event of a data breach that poses a risk to your rights and freedoms, RPJili will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012 and NPC Circular 16-03.

8. Data Retention

RPJili retains your personal data for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. The key retention periods that apply at RPJili are:

Account and identity data: Retained while your account is active and for a minimum of five years after account closure, as required by anti-money laundering regulations applicable to Philippine gaming operators.
Transaction and betting records: Retained for a minimum of five years to meet regulatory record-keeping requirements and to support any dispute resolution processes.
Customer support communications: Retained for up to three years from the date of the last communication to allow for accurate resolution of future queries or complaints.
Cookie and session data: Anonymised analytics data is retained in aggregated form; session-level data is typically deleted within 90 days.

When data is no longer needed and there is no legal basis to retain it, RPJili securely deletes or anonymises it so that it can no longer be linked to any individual player.

9. Your Data Privacy Rights

As a player in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012. RPJili supports all of these rights. Here is what each one means in practice:

Right to Be Informed

You have the right to know what personal data RPJili holds about you, why we have it, and how we process it. This Privacy Policy is part of how we fulfil that obligation.

Right to Access

You can request a copy of the personal data RPJili holds about you. We will provide this in a commonly used electronic format within 15 business days of your request.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Update requests for basic profile information can also be made directly in your account settings.

Right to Erasure

You may request that RPJili delete your personal data where it is no longer necessary for the purposes for which it was collected. Note that we may not be able to delete data that we are legally required to retain, such as transaction records.

Right to Object

You have the right to object to the processing of your personal data for purposes based on legitimate interests. RPJili will review each objection and cease processing unless we have compelling legitimate grounds that override your rights.

Right to File a Complaint

If you believe RPJili has not handled your personal data in accordance with the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact RPJili at support@rpjili.best with the subject line "Data Privacy Request". Please include your registered email address and the specific right you wish to exercise. RPJili will acknowledge your request promptly and respond in full within 15 business days.

10. Minors and Age Restrictions

RPJili is strictly for individuals aged 21 and above. The RPJili platform is not intended for and does not knowingly collect or process personal data from persons under the age of 21.

Age verification is a required part of the RPJili KYC process. If RPJili discovers that personal data has been collected from a player who is under 21 years of age, that account will be immediately closed, any data collected will be deleted in accordance with applicable law, and any deposited funds will be returned to the original payment source minus any amounts required to be reported to regulators.

If you believe a minor has accessed RPJili or that their data has been collected without authorisation, please notify us immediately at support@rpjili.best. RPJili takes underage gambling and child data protection extremely seriously.

Must be 21 or older to register and play at RPJili. If you suspect a minor is attempting to access the platform, please contact support immediately. Parental controls and content filtering tools are recommended for households with individuals under 21.

11. Updates to This Privacy Policy

RPJili may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered players via email or an in-platform notification before the updated policy takes effect, where reasonably practicable.

The most current version of the RPJili Privacy Policy is always accessible at rpjili.best/privacy-policy. The effective date at the top of this document will reflect the date of the most recent update. We encourage you to review this policy periodically.

Your continued use of the RPJili platform after any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting support@rpjili.best.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to understand more about how RPJili handles your personal data, or wish to exercise any of your data rights under the Data Privacy Act of 2012, please get in touch with us:

Email: support@rpjili.best — use the subject line "Data Privacy Request" for all data-related queries
Live Chat: Available inside your RPJili account dashboard, 24 hours a day, 7 days a week
FAQ: Visit the RPJili FAQ page for quick answers to common privacy and account questions

RPJili will acknowledge all privacy-related enquiries within 3 business days and provide a full response within 15 business days as required by NPC regulations. If you are unsatisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.